20th Anniversary of International Volunteers Managers Day

November 4, 2019


Today is the 20th anniversary of International Volunteers Managers Day. This day creates an opportunity for businesses to reflect on and celebrate the critical work our volunteer managers do. We wanted to take the opportunity, on this significant day to recognise and profile one of our Volunteer Coordinators who has been a vital part of RangeCare’s ongoing volunteering programs.


Michele Crocker has been a Volunteer Coordinator at the Nambour & District Care office for over 15 months. Michele has brought a positive and hands-on approach to the role while continuing to actively source wider Sunshine Coast community engagement in the voluntary sector. We asked Michele a couple of questions about her role at Nambour District Care. Here is what she had to say;


What is your favourite part about your role?


Interviewing new volunteers is one area of my role that I enjoy. This process allows me to come into contact with a range of different people from varying walks of life.

I also thoroughly enjoy organising training seminars for volunteers. Recently, we ran a successful Dementia Awareness workshop for our volunteers. The feedback was overwhelmingly positive and we were able to learn, first-hand the early signals, the different forms of Dementia, as well as different strategies to use when interacting with people who have been diagnosed Dementia.


I enjoy the dynamics of organising events as well as our annual Volunteer Christmas Party. This annual event is a wonderful opportunity to celebrate our dedicated volunteers and come together in a wider, social setting. This year we have received an abundance of community support from local businesses who have generously donated a variety of prize packs that are to be raffled on the day.


What are the most challenging aspects of your role? 


Finding volunteers can be the most challenging part of my role. The challenges involving this area of my role include, finding reliable, long-term and flexible volunteers. Despite the challenge, I do find the task very rewarding once I am able to match the right volunteer to the vacant position. I have thoroughly I have thoroughly enjoyed recruiting Nambour volunteers.


What type of volunteer opportunities does RangeCare/NDC/BRCG offer?


Nambour District Care and Range Care have a variety of different type of volunteer opportunities available. Some of these opportunities, include the following;

  • driving clients to and from medical appointments

  • assisting staff with activities at the Day Respite. Such activities can include; having fun with elderly people in a variety of games to engage their thinking and conversation skills having sing-a-longs and helping kitchen staff serve morning tea

  • administration support, including assisting with mail merges

What are the top three achievement highlights during your time at RangeCare/NDC/BRCG?


My biggest achievement to date in the organisation is setting up the Volunteer Program in the Nambour District Care division. This project has allowed me to create the applicable policies and procedures and build suitable relationships.


Another successful project I have created during the past 15 months is event specific celebrations supporting Volunteer Week. This celebration included a well-deserved high tea for our wonderful volunteers.


My biggest day-to-day achievement is connecting with our volunteers on a regular basis. Whether it be on the phone, in the centre or at a coffee meeting, relationship management is important. Personally, I want all of our volunteers to feel important, appreciated and heard.


What are three qualities you admire in RangeCare/NDC/BRCG volunteers?


Three qualities I admire in our volunteers are their commitment, generosity and integrity in the task that they do.


On behalf of the organisation, thank you so much Michele for your continued hard-work, compassion and tireless efforts. We appreciate you!


If you are interested in becoming a RangeCare volunteer, click here to complete the online expression of interest form. 


Alternatively you can call Michele at Nambour & District Care on, 07 5441 4441

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